Reports a problem with one of your machines to Mount Thor. Each report alerts Mount Thor’s on-call team. Name the machine with exactly one of serial and virtualMachineId, and describe the problem in description (required, up to 4,096 bytes). Identify a Mount Thor-managed Mac by its serialNumber, a virtual machine by its id, and a Mac your organization manages by its serial number in any case. Creating a report is not idempotent: repeating the request files a second report. A service account can report only in an account whose Macs your organization manages, and only by serial.
Service accounts can call it with the compute:CreateMachineProblemReport permission.
Send Authorization: Bearer <credential> to https://customer-api.mountthor.com. People use the session that mthr login stores (a token starting mt_session_, valid for up to 12 hours). Automation uses a service-account credential (starting mt_sa_v1_, valid for 90 days) from Create credential. Each operation names the permission it needs. Service accounts hold permissions through custom roles, and some operations refuse them; those operations say so.
Body
application/json
The machine and the problem. Send exactly one of serial and virtualMachineId.
The Mac's serial number. For a Mount Thor-managed Mac, send its serialNumber as Get bare-metal machine returns it. For a Mac your organization manages, send its serial number in any case, or its name.
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