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POST
Report a machine problem

Authorizations

Authorization
string
header
required

Send Authorization: Bearer <credential> to https://customer-api.mountthor.com. People use the session that mthr login stores (a token starting mt_session_, valid for up to 12 hours). Automation uses a service-account credential (starting mt_sa_v1_, valid for 90 days) from Create credential. Each operation names the permission it needs. Service accounts hold permissions through custom roles, and some operations refuse them; those operations say so.

Body

application/json

The machine and the problem. Send exactly one of serial and virtualMachineId.

description
string
required

What you see and when it started, up to 4,096 bytes.

serial
string

The Mac's serial number. For a Mount Thor-managed Mac, send its serialNumber as Get bare-metal machine returns it. For a Mac your organization manages, send its serial number in any case, or its name.

virtualMachineId
string

The id of one of your virtual machines, as Get virtual machine returns it.

Response

The report was filed.

The filed report.

machineProblemReport
object

The report, with its name.